Privacy Policy

Privacy Policy – Telco Parts B.V.

Last updated: March 11, 2026

Telco Parts B.V. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Data Controller

Telco Parts B.V.
Website: https://www.telcoparts.com
Email: info@telcoparts.com

Telco Parts B.V. is the data controller responsible for the processing of personal data as described in this Privacy Policy.

2. Personal Data We Collect

We may collect and process the following personal data:

• First and last name

• Company name

• Billing and shipping address

• Email address

• Phone number

• Information regarding payment

• Order and transaction details

• IP address

• Device and browser information

• Any other information you voluntarily provide through forms, email, or customer service contact

3. How We Collect Your Data

We collect personal data when you:

• Place an order on our website

• Create an account

• Contact our customer support

• Subscribe to newsletters or marketing communications

• Browse or interact with our website

Certain data may also be collected automatically through cookies or similar technologies.

4. Purposes of Processing

We process your personal data for the following purposes:

• To process and deliver your orders

• To manage payments and transactions

• To provide customer support

• To communicate regarding orders or services

• To improve our website, products, and services

• To prevent fraud and ensure website security

• To comply with legal obligations

• To send marketing communications where you have given consent

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your consent (for example for marketing or certain cookies)

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.

Financial and transaction records may be stored for up to 7 years to comply with tax and accounting regulations.

7. Sharing Personal Data

We may share personal data with trusted third parties where necessary to operate our business and provide services, including:

• Payment service providers

• Shipping and logistics companies

• Website hosting providers

• IT service providers

• Marketing and analytics service providers

These parties process personal data only on our behalf and under contractual agreements that ensure compliance with GDPR.

8. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure the proper functioning of the website

• Improve website performance and user experience

• Analyze website traffic

• Support marketing and advertising activities

You can manage cookie preferences through your browser settings or our cookie consent tool.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

11. Your Rights Under GDPR

Under the GDPR, you have the following rights:

• Right of access to your personal data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restriction of processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

To exercise your rights, please contact us at info@telcoparts.com.

We will respond to your request within one month in accordance with GDPR requirements.

12. Complaints

If you believe that your personal data is being processed unlawfully, you have the right to file a complaint with your local data protection authority within the European Union.

More information can be found at: https://edpb.europa.eu

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.